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Implementing Women-Centred HIV Care

After developing the Women-Centred HIV Care (WCHC) model from CHIWOS findings, we implemented the model by developing two toolkits: one for service providers, and one for women living with HIV.

Why toolkits?

Toolkits are a popular way to implement healthcare models like WCHC. Research shows that they can be effective in improving health outcomes and encouraging healthcare providers to engage in evidence-based practices.

How were the toolkits developed?

The WCHC toolkits were developed by a multidisciplinary team in collaboration with the Centre for Effective Practice between 2018 and 2020. The team included women living with HIV, researchers, and healthcare and social service providers.

There were four distinct phases to the process: planning, collecting data on needs, content development and testing, and dissemination and evaluation. To learn more about what each of these steps entailed, read on.

Implementation Process

Phase 1 / Planning and Preparation

  • Defining the purpose of the toolkits

  • Establishing the project's scope and key objectives

  • Preliminary content development

Phase 2 / Evidence Collection and Needs Assessment

  • Systematic literature search

  • Appraising 121 clinical practice guidelines using AGREE II

  • Scanning environment to identify key stakeholders for usability testing

Phase 3 / Content Development, Prototyping, and Usability Testing

  • Developing toolkit content

  • Creating toolkit prototypes

  • Usability testing with women with HIV and service providers

  • Incorporating tester feedback

Phase 4 / Dissemination and Implementation Strategy Finalization

  • Finalizing strategy for dissemination and implementation

  • Disseminating and implementing toolkits

  • Evaluating toolkit uptake

Dissemination & Implementation

Here is a brief summary of the strategies employed for dissemination and implementation. These included both passive and active dissemination strategies.

Image by Volodymyr Hryshchenko

E-mail Launch & Print Materials

The toolkits were launched to an email list during AIDS 2020. English and French flyers, postcards, and posters were distributed to clinics and community-based organizations.

Web Surfing

National Webinars

In partnership with CATIE, three national webinars for women with HIV and service providers were held between October 2020 and March 2021. 


Project ECHO® Virtual Training

Using the Project ECHO® model, two rounds of virtual training were provided. To learn more about this, see our Project ECHO page.

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